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Advancing Medical Imaging Through Inclusion, Accessibility, and Well-Being
Leadership & Workforce Management Advancing Medical Imaging Through Inclusion, Accessibility, and Well-Being August 03, 2026 - Krissie D. Stich, CRA
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July's Disability Pride Month and August's National Wellness Month provide an opportunity for imaging leaders to reflect on how inclusion, accessibility, and well-being contribute to exceptional patient care and a thriving workforce.

In medical imaging, every interaction shapes trust, whether between patients and caregivers or among members of the healthcare team. Accessibility, inclusion, and well-being each play a role in creating that trust, helping departments deliver high-quality clinical care and a more positive experience for patients and staff.

Accessibility as a Foundation of Patient-Centered Care

As imaging professionals, we serve patients from diverse backgrounds, abilities, and life experiences. Disability Pride Month reminds us of the importance of creating accessible and welcoming environments for both patients and caregivers. Whether it is accommodating mobility limitations, supporting patients with sensory or cognitive challenges, or ensuring clear communication throughout the imaging experience, accessibility is a key component of patient-centered care. Equally important is fostering a workplace where team members of all abilities feel valued, supported, and empowered to succeed.

Small changes can make a big impact, from providing accessible imaging equipment, to offering alternative communication methods for patients with hearing or vision impairments, and ensuring staff are trained to recognize and respond to diverse patient needs.

Supporting Well-Being in a Demanding Profession

August's National Wellness Month highlights another critical responsibility for imaging leaders: supporting the well-being of our teams. Across imaging services, technologists, nurses, radiologists, schedulers, and support staff manage increasing patient volumes, evolving technology, and complex clinical demands. Maintaining a culture that prioritizes wellness helps reduce burnout, improve engagement, and strengthen retention.

Wellness initiatives do not always require large investments. Flexible scheduling when possible, recognition programs, peer support, professional development opportunities, and open conversations about workload can all contribute to a healthier work environment.

The connection between these observances is not coincidental. When team members feel respected, included, and supported, they are better equipped to deliver compassionate, high-quality care. Inclusive leadership promotes psychological safety, encourages diverse perspectives, and fosters collaboration across departments and disciplines. Wellness initiatives reinforce those efforts by ensuring our teams have the resources and support needed to thrive both personally and professionally.

Our Opportunity as Imaging Leaders

As imaging leaders, we can influence culture every day through our actions and decisions. By promoting accessibility, embracing diverse perspectives, recognizing the contributions of our teams, and supporting employee well-being, we strengthen our workforce and enhance patient experience.

This summer, let us reaffirm our commitment to building imaging departments where every patient feels welcomed, every caregiver feels supported, and every team member can reach their full potential. Together, inclusion and wellness help us advance our mission of delivering exceptional radiology care while creating a workplace where everyone belongs.

Related Reading

  • New Disability Rules for Medical Equipment Take Effect This Summer by Nathan Baugh
  • Building a Culture That Elevates People, Performance, and Purpose by Casie Miller
  • Healthcare Is Heavy: Weighing the Impact of Its Emotional Toll by Serage M. Rahima, CRA
  • Beyond the Binary: How Imaging Leaders Can Foster a Gender-Inclusive Culture by Enzo Poretta, CRA
  • Imaging Under Pressure: A Guide to Advocating for Your Practice by Nicole Jones-Gerbino
  • Imaging Equity: Closing Gaps for Birth Defects Care by Nicole Dhanraj

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Krissie D. Stich, CRA University Hospitals, Cleveland

I serve as radiology director for the East Market and Mobile Fleet at University Hospitals in Cleveland, Ohio, a role I have held since 2022. I previously managed multiple East Market Medical Centers and have been with the organization since 2001. I am a registered radiologic technologist with a bachelor’s degree from AdventHealth University and an MBA from The University of Findlay. I am also a certified radiology administrator (CRA). I remain actively engaged in my community and professional network and currently serve as chair of the AHRA DEI Committee.

Tags: DEI     Well-being

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