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AHRA 2016 Sneak Peek

By AHRA Staff We are looking forward to seeing you at the 2016 Annual Meeting in Nashville in a few

By Eric B. Lo Monaco, BS, CRA Hospitals are not perfect! As a healthcare provider I am embarrassed to make

By Toby Edwards BS, CRA, RT(R) It used to be that a company’s customer satisfaction scores were something that they

By Carrie Stiles, BS, RT(R)(CT) This year’s Annual Meeting in Las Vegas was, as usual, such an incredible experience for

By Eric B. LoMonaco Exceeding patient expectations is not only important; it is essential. Quality care generates income that rewards