We’ve Always Done It That Way

By David S. Partridge, CRA, FAHRA
I hope this is not a phrase you hear all the time with your team. Sometimes the old way is the best way, but I think we would all agree that we should make sure that this excuse is not how people avoid change. Taking a look at how we have done things in the past and making sure that is still the best way is a huge theme for the RACC this year. It is reflected in all 3 of our goals this year.