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Tag: customer service

December 7, 2016 Education Foundation

Providing the Best Care Possible

By Lindsey Renner I would like to say from the bottom of my heart how much it meant to me

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June 14, 2016 AHRA Annual Meeting

The Human Experience

By Eric B. Lo Monaco, BS, CRA Hospitals are not perfect! As a healthcare provider I am embarrassed to make

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February 22, 2016 Patient Care

The ART of Accommodation

By Toby Edwards BS, CRA, RT(R) It used to be that a company’s customer satisfaction scores were something that they

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December 8, 2014 Education Foundation

Embracing a Culture of Excellence

By Tom Wells, RT(R)(T)  Although I had read about and was encouraged by past participants’ successful Partners in Learning program

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August 12, 2014 AHRA Annual Meeting

Service Delivery vs. Service Excellence

By Carrie Stiles William R. Johnson, the System Director of Patient Experience for Memorial Health System in Springfield, IL, led

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AHRA: The Association for Medical Imaging Management is the professional organization representing management at all levels of hospital imaging departments, freestanding imaging centers, and group practices. Founded in 1973, AHRA’s 5000 members reach across the country and around the world. Go to www.AHRA.org for more information.

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