customer service

Providing the Best Care Possible

By Lindsey Renner I would like to say from the bottom of my heart how much it meant to me

By Eric B. Lo Monaco, BS, CRA Hospitals are not perfect! As a healthcare provider I am embarrassed to make

By Toby Edwards BS, CRA, RT(R) It used to be that a company’s customer satisfaction scores were something that they

By Tom Wells, RT(R)(T) Although I had read about and was encouraged by past participants’ successful Partners in Learning program

By Carrie Stiles William R. Johnson, the System Director of Patient Experience for Memorial Health System in Springfield, IL, led