By Carrie Stiles, BS, RT(R)(CT) This year’s Annual Meeting in Las Vegas was, as usual, such an incredible experience for
By Eric B. LoMonaco Exceeding patient expectations is not only important; it is essential. Quality care generates income that rewards
By AHRA Staff No doubt you’ve heard of the popular AHRA & Toshiba Putting Patients First program and read about some of
By Cathy Story, BS, CRA, FAHRA The American Board of Radiology Foundation (ABRF) is an organization focused on creating a high-functioning, well-coordinated
By Mark Toatley, CRA
October 2012—Early in 2012, one path to improvement in which MD Anderson Cancer Center embarked upon involved an institutional focus on improving the caring and compassion exhibited by its employees toward others through implementing an initiative called “The Language of Caring,” by the Wendy Leebov group.