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Category: Patient Care

January 4, 2017 Patient Care

A World-Class Experience Culture

By Sandy Michalski CRA, MBA, RT(R) Many articles have been written on the importance of the patient experience and its

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September 20, 2016 Patient Care

Setting the Scene in Healthcare: Performing Your Way to Patient Satisfaction

By Cathy Dolan-Schweitzer, MA Patient care is a priority for everyone on the hospital team, including radiology professionals. Too often, hospital teams are

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May 31, 2016 Patient Care

Perfecting the Outpatient Experience

By Carrie Stiles, MBA, CRA, RT(R)(CT)  Healthcare consumerism is a trend that’s developed over the past several years. According to

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February 26, 2016 Leadership / Managing Employees / Patient Care

Creating “WOW” Experiences for Staff and Patients

By Sandy Geroux, MS What makes us want to do things for others? For that matter, what makes us want

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February 22, 2016 Patient Care

The ART of Accommodation

By Toby Edwards BS, CRA, RT(R) It used to be that a company’s customer satisfaction scores were something that they

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Recent Articles

  • Month of Celebrations February 16, 2021
  • Member Appreciation- January 2021 February 3, 2021
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  • Biden administration issues Executive Orders, many aimed at stopping the spread of COVID-19 January 27, 2021
  • Welcome 2021! January 19, 2021
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AHRA: The Association for Medical Imaging Management is the professional organization representing management at all levels of hospital imaging departments, freestanding imaging centers, and group practices. Founded in 1973, AHRA’s 5000 members reach across the country and around the world. Go to www.AHRA.org for more information.

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