Lessons in Disaster: The Boston Marathon Bombing
By Kelly Bergeron, MHA, BSRT(R)(MR), CRA April 15, 2013 is a day most everyone in Boston will never forget; it
Category: Patient Care
Providing Patient Comfort
By Margaret Colarossi It all started with a simple idea. Our marketing and operations team watched a YouTube video about
What the Oscars can teach us about Patient Safety
By Evan M. Benjamin, MD This month one of the biggest mistakes ever observed on live television occurred when Warren
A World-Class Experience Culture
By Sandy Michalski CRA, MBA, RT(R) Many articles have been written on the importance of the patient experience and its
Setting the Scene in Healthcare: Performing Your Way to Patient Satisfaction
By Cathy Dolan-Schweitzer, MA Patient care is a priority for everyone on the hospital team, including radiology professionals. Too often, hospital teams are
