It Was Magic… But Wait, There’s More

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By Kimberly Harrell RT(R)(MR), CRA, CMPE

What a great 2019 Annual Meeting at an amazing new location in Denver. I was scheduled to present a breakout session on Wednesday afternoon. Due to the day and late time, I had trepidations about the turnout for my session “MRI Magic.”

My goal was to share the multiple simple efficiencies, that we captured at our institution, allowing us to increase volumes. As I prepared for my presentation in Denver, I read an interesting article in the May/June issue of Radiology Management, by Mario Pistilli, Director of Imaging Services at Children’s Hospital Los Angeles, outlining the various types of FTEs. His article provided insight on how organizations disseminate the FTE and break down from a whole (1.0) and half (5). The article was poignant for my presentation as the efficiencies captured within the first phases of this initiative, were implemented without additional FTE.

Engaging with an active audience is rewarding for a presenter, as it validates the topic we chose was relevant and adds value to our audience. There were many questions and great feedback was provided throughout the presentation. Several attendees shared some of their own efficiencies.

I am typically not a presenter that needs timing cues from the session moderators. But, to my surprise, I got the cue cards alerting me of all the various time interval warnings. This was a pivotal moment for me as a presenter, as it demonstrated the audience was fully engaged and the topic was pertinent. This is only a short glimpse into my recent presentation as I plan to follow up with an article in an upcoming issue of Radiology Management.

My presentation in Denver went by so fast that I never got to show my last slide! This slide was provided to me by my “then” assistant manager who is now a “manager” at my sister site. I loved this slide, so I just had to share…

By Kimberly Harrell RT(R)(MR), CRA, CMPE is the Manager of Ancillary Services at Kaiser Permanente-Tacoma Medical Center in Tacoma, WA. She can be reached at

Are you interested in presenting at an upcoming AHRA event? Take advantage of this opportunity to share your expertise, experience, best practices and challenges with colleagues and industry stakeholders. Click here to learn more.


  1. Way to go Kim! Loved listening to this at the Pacific Northwest AHRA meeting in Seattle and so happy to see it went so well at Annual.

  2. Is this the Kaiser Francis or Kaiser company if so what are y’all doing doing animal abuse

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