2011 – A Year of Action; A Year of Accomplishments

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By Kimlyn N. Queen, MSM, CRA, RT(R), CT, MR

February 2012—According to Joel Barker, “Vision without action is a dream. Action without vision is simply passing the time. Action with vision is making a positive difference.”

I couldn’t agree more, and in 2011 the commissioners of the Radiology Administration Certification Commission (RACC) did just that: we made a positive difference for current and future CRAs by turning visions into actions.

Wow, what an amazing year; what an amazing team.  In 2010, the RACC envisioned an expanded marketing program for the CRA credential. In 2011, we turned those visions into actions and achieved significant advancements in our CRA marketing efforts. Some of the more visible marketing accomplishments were:

1) The CRA ad that ran in the February/March edition of the ASRT Scanner. Our ad can also be seen in the January/February 2012 issue of RBMA’s Bulletin as part of RBMA’s continued support of the CRA credential.

2) The creation of the CRA Facebook page.

3) The RACC Chair’s interview with AuntMinnie.com.

In an effort to set a standard for “CRA Preferred” to be added to radiology management job descriptions and build off of and expand our “Why Hire a CRA” campaign from November 2010, the RACC created updated CRA information packets. These packets are designed around educating human resources (HR) executives about the CRA credential and the leadership qualities that CRAs can bring to an organization. Some of these packets have already been mailed to HR departments at various healthcare facilities across the country. If you would like more information about these packets or if you would like one mailed to your organization’s HR executive, please contact any RACC Commissioner or Kathryn Keeler, CRA Certification Coordinator at KKeeler@CRAinfo.org. Contact information can be found at www.CRAinfo.org.

Similar packets were also distributed during the 2011 AHRA Annual Meeting and at RSNA to organizations like The Joint Commission, the American College of Radiology, and the American Society of Radiologic Technologists. They provide more information on the CRA to organizations we haven’t worked with, and provide the most up-to-date information to  organizations we are grateful to have been able to count on over the years for their continued support and recognition of the CRA credential.

As part of the continued marketing program, 2011 saw the introduction of the CRA facilities certificate for CRAs to display in their individual organizations. This new certificate is designed to help patients, physicians, and other customers understand that the facilities they have chosen for their medical imaging needs demonstrate a commitment to excellence by employing CRAs.

In June 2011, keeping pace with the world of constant technological advancements and “go green” initiatives, the RACC discontinued the old fashioned paper and pencil CRA exam. This exam was only provided one day a year at a single location at the AHRA Annual Meeting. Based on the continued increase in CRA candidates preferring the computer based testing format, 2011 was the perfect time to make a change.  The CRA exam is offered in a strictly electronic format twice a year, on a choice of dates during the months of May and November at testing facilities across the country and at select international centers, as well. The next available CRA exam will be the spring administration offered May 1 thru May 31, 2012 with an application deadline of March 5. If you would like more information about CRA testing dates or other CRA related topics please visit the CRA website at www.CRAinfo.org

Another success of 2011 was the addition of 107 new CRAs. Congratulations to all of you on your outstanding accomplishment. Currently, across the country, we have 852 CRAs and 11 colleagues who now hold the title CRA-Retired.

What many of you may not know is that 2012 marks the 10 year anniversary of the CRA. By the end of 2012, 534 of our fellow CRAs will have held this distinguished credential for over 5 years and 146 will be celebrating 10 years in July 2012. As a CRA myself, I believe the true value of achieving and maintaining the CRA credential is demonstrated by 62% of our peers maintaining their credential for 5 years and 17% for 10 years. I would like to invite all 852 of our current CRAs and our 11 CRA-Retired peers to join the RACC at this year’s AHRA Annual Meeting in Orlando to celebrate our decade of excellence in imaging management at the annual CRA reception.

At the end of 2011, we said goodbye to two of our RACC Commissioners, Luis Marquez MBA, MPH, FAHRA, CRA and Phyllis Butterworth, public member. I would like to thank Luis, Phyllis, and all of the RACC commissioners for their hard work and dedication not only to the CRA but to imaging and the healthcare profession overall.

In 2012, we welcomed two new RACC commissioners, Mark W. Steffen CRA, FAHRA and Benjamin G. M. Feril MSC, USN, public member.

I look forward to working with the dedicated and extremely talented 2012 RACC Commissioners to make 2012, the year of the CRA’s 10th anniversary, an even more successful year than 2011.


Kimlyn N. Queen, MSM, CRA, RT (R) CT MR is 2012 Chair of the RACC and the director of imaging and cardiac cath services for Marion General Hospital in Marion, OH.  She can be contacted at queenk@ohiohealth.com.

One comment

  1. Great News to hear. It is hard to believe that it has been 11 years since the agreement was signed to create the CRA program and 10 years since I took the test. As one of the 11 retired CRA’s, I am so proud of the direction that the CRA is headed. Thank you to all the wonderful folks that have been involved with the CRA over the past 10 years. I hope that I can make the 10 year celebration. It would be an honor to meet at the ones who have carried the torch.

    Thank you all

    DiAnne D. Wallace, CRA (retired), FAHRA emeritus

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